At Plushie Produce, we prioritize the quality and craftsmanship of our products, ensuring that every item meets our high standards before it reaches your doorstep. Due to the unique and handmade nature of our plushies, and to ensure that they're meticulously crafted for your enjoyment, shipping times can typically range between 2 to 3 weeks depending on your location.

We understand that waiting for a treasured item can require patience, which is why we are pleased to offer free shipping on all our products. Our commitment is to ensure that the joy and comfort of our plushies come to you without any additional financial burden. Additionally, to provide you with peace of mind and to keep you informed every step of the way, all our orders come with tracking information.

With Plushie Produce, you can always be confident that there are no hidden fees or unwelcome surprises. Your satisfaction is our utmost priority, and we strive to make every part of your shopping experience with us seamless and delightful.

We offer a 30-day return or exchange policy, starting from the day your plushie is delivered. To be eligible for a return or exchange, the item must be in its original packaging and in new, unused condition. Return shipping costs are the responsibility of the buyer. Once we receive and inspect the returned product, we’ll process your refund or send out a replacement. For more details or to start a return, please contact us at hello@plushieproduce.com with your order number.

To ensure faster delivery and reduce the risk of customs fees, we may ship items from the same order in separate packages. This approach allows us to process and ship products as quickly as possible, especially if they are coming from different warehouses. If your entire order doesn’t arrive at the same time, don’t worry—it’s on the way! You’ll receive separate tracking numbers for each package so you can monitor their progress.

Shop Pay is a secure payment service offered by Shopify, designed to simplify online shopping. When you choose Shop Pay at checkout, you can save your payment details for future purchases across thousands of Shopify-powered stores, including Plushie Produce.

Why You Can Trust Shop Pay:

• Data Security: Your payment information is securely encrypted and never shared with merchants.
• Fast Checkout: With your details saved, you can enjoy a seamless, one-click checkout experience.
• Order Tracking: Shop Pay also offers real-time order tracking and updates to keep you informed about your shipment.
• Sustainability: Every purchase made through Shop Pay helps fund tree planting initiatives, making your purchase more eco-friendly.

Shop Pay is trusted by millions of shoppers worldwide. When you choose Shop Pay at Plushie Produce, you’re ensuring a fast, secure, and environmentally conscious shopping experience.

If you order multiple items from us, you will probably receive them in multiple, small deliveries. This is to reduce the likelihood of being hit with customs fees. However, if you do receive a customs fee notice, let us know. We've got you covered. E-mail us at hello@plushieproduce.com with the subject "Customs."

If you need to cancel your orde ror change your delivery address, please email us at hello@plushieproduce.com within three hours of placing your order. After this window, we begin processing your order, and cancellations may not be possible. Once your order has shipped, we are unable to make changes.

At Plushie Produce, we prioritize providing a seamless shopping experience for our customers, and that includes offering a range of payment options to cater to your needs. We accept all major credit cards including Visa, MasterCard, American Express, Discover, and Diners Club.

For those who prefer alternative payment methods, we're pleased to also offer PayPal, Amazon Pay, Shop Pay, Apple Pay, and Google Pay as payment options. A special feature for our customers using Shop Pay is the option to pay in installments for purchases over $35. With Shop Pay, you can enjoy the flexibility of interest-free payments in convenient 2-week installments, all with the assurance of no hidden or late fees.

At Plushie Produce, we've made every effort to ensure that your shopping and payment experience is as straightforward and secure as possible.

At Plushie Produce, we prioritize quality, comfort, and safety in every toy we craft. Our plush toys are meticulously designed using a harmonious blend of both synthetic and natural materials, ensuring they are soft to the touch and durable for long-lasting enjoyment.

The primary materials that make up our plushies include:

• Coral Fleece: Known for its delicate, dense, and plush surface, coral fleece offers an incredibly soft and comfortable feel, making it a favorite for many of our designs.
• PP Cotton: This high-quality synthetic filler is hypoallergenic, ensuring our toys are safe and gentle, especially for those with sensitive skin. PP Cotton also ensures our plush toys retain their shape over time.
• Velvet and Fleece: Both velvet and fleece lend a luxuriously soft texture to our toys, enhancing the tactile experience for users.
• Polyester: Durable and resilient, polyester is integrated into our designs to ensure longevity and maintain the structural integrity of our toys.
• Stretch Fabric: This material gives our plush toys a flexible and adaptive feel, allowing them to be both cuddly and versatile in form.
• Corduroy: A highly durable fabric. Most often found on our pet plushies, corduroy increases the longevity of the plush from the wear-and-tear of your pet.
• Flannel: Renowned for its softness and warmth, flannel adds an extra layer of coziness to our plush range.
• Faux Fur: Used selectively in our designs, faux fur provides a lavish and realistic texture, capturing the essence of certain produce items to perfection.

By combining these premium materials, Plushie Produce guarantees toys that are not only visually delightful but also delightful to the senses. When you choose Plushie Produce, you're investing in quality, craftsmanship, and a plush toy that is built to bring joy for years to come.

At Plushie Produce, safety is our top priority. Our plush toys are carefully designed and crafted to be non-toxic, making them safe for children and pets to enjoy.

All our plushies are filled with high-quality PP cotton, known for its durability, moisture resistance, and hypoallergenic properties. This synthetic material, derived from polypropylene/polyester, is widely used in household items and is FDA-approved for food contact due to its exceptional safety profile.

However, if you or your loved ones have known allergies to polyester, we recommend exercising caution, as all our plush toys contain PP cotton.

For most families, our plush toys are safe, delightful, and crafted with care to provide hours of fun and comfort. If you have any specific safety concerns, feel free to reach out to us at hello@plushieproduce.com.

Certainly, at Plushie Produce, we are dedicated not only to providing you with high-quality plush toys but also to ensuring their longevity. Caring for your plushie means more than just cleaning; it's about maintaining its form, feel, and overall charm. To assist in this endeavor, we offer a curated range of special care accessories tailored specifically for our products.

1. Plushie Toy Organizers: Keeping your plushies organized is essential for both aesthetics and maintaining their shape. Our plushie toy organizers come in two varieties:
2. Mini-Sewing Kit: Accidents happen, but a minor tear shouldn't mean the end of your plushie's life. Our specially designed mini-sewing kit ensures you have the tools on hand to mend any small damages, extending the life of your beloved plush toy.
3. Additional PP Cotton: Over time, plushies can lose their firmness and plush feel. Our premium PP cotton refills allow you to rejuvenate your plushie, restoring its original plumpness and comfort. It's like giving your plushie a new lease on life!

In essence, our care accessories are a testament to our commitment to ensuring that every Plushie Produce toy remains a cherished part of your collection for years to come.

Caring for your Plushie Produce toy is essential to ensure its longevity and maintain its vibrant appearance. We understand the sentimental value attached to our plushies, and therefore, we recommend the following guidelines for their care and cleaning:

1. Hand Washing: For the majority of our plush toys, hand washing remains the safest and most effective cleaning method. To hand wash:
2. Spot Cleaning: For our more intricate and detailed plushies, especially those that realistically mimic real-world foods or animals, we recommend spot cleaning. This method focuses on cleaning specific areas rather than the entire toy.
3. Machine Washing: Certain Plushie Produce toys are suitable for machine washing. If opting for this method:

In all cleaning methods, it's crucial to ensure the plush toy is fully dry before use or storage to prevent mold or mildew growth.

By following these guidelines, you can ensure your Plushie Produce toy remains as fresh and delightful as the day you brought it home.

Note: Delivery of some of our plushies, particularly those that are larger, will be done in a vacuum-sealed bag. This does not harm the plushie; simply open the bag and expose the plushie to air. The plushie may feel lumpy at first, but over the next day or so the lumps will even out and the plushie will look as good as new.