Frequently Asked Questions

We want to help you solve your problem and make your experience with us as seamless as possible. If you have any questions, don't hesitate to get in touch with our customer service team by e-mailing hello@plushproduce.com. Our team is ready to help you Monday-Friday and will typically respond within 48 hours. If you would like to cancel an order, please send us an e-mail with your order number as soon as possible, preferably within three hours after you placed it.

Care For Your Plushie

Caring for your Plushie Produce toy is essential to ensure its longevity and maintain its vibrant appearance. We understand the sentimental value attached to our plushies, and therefore, we recommend the following guidelines for their care and cleaning:

  1. Hand Washing: For the majority of our plush toys, hand washing remains the safest and most effective cleaning method. To hand wash:

    • Fill a basin with cold water and add a small amount of mild soap.
    • Gently agitate the water to produce suds.
    • Immerse the plush toy, gently squeezing to allow the soapy water to penetrate the fabric.
    • Rinse thoroughly with cold water, ensuring all soap residues are removed.
    • Gently squeeze out excess water, taking care not to twist or wring the toy.
    • Allow the plush to air dry, reshaping it as needed. Avoid direct sunlight to prevent color fading.

  2. Spot Cleaning: For our more intricate and detailed plushies, especially those that realistically mimic real-world foods or animals, we recommend spot cleaning. This method focuses on cleaning specific areas rather than the entire toy.

    • Dampen a soft cloth with cold water and mild soap.
    • Gently dab the affected area, being careful not to oversaturate.
    • Use a clean, damp cloth to remove any soap residue.
    • Allow the cleaned area to air dry.

  3. Machine Washing: Certain Plushie Produce toys are suitable for machine washing. If opting for this method:

    • Place the plush toy inside an appropriately sized mesh laundry bag. This protects the toy from potential damage and tangling.
    • Set your washing machine to a gentle cycle with cold water.
    • Use mild detergent, avoiding bleach or harsh chemicals.
    • Once the cycle is complete, remove the plush toy from the laundry bag and reshape it if necessary.
    • Air dry the toy, keeping it away from direct heat or sunlight.

In all cleaning methods, it's crucial to ensure the plush toy is fully dry before use or storage to prevent mold or mildew growth.

By following these guidelines, you can ensure your Plushie Produce toy remains as fresh and delightful as the day you brought it home.

Note: Delivery of some of our plushies, particularly those that are larger, will be done in a vacuum-sealed bag. This does not harm the plushie; simply open the bag and expose the plushie to air. The plushie may feel lumpy at first, but over the next day or so the lumps will even out and the plushie will look as good as new.

Safety is a paramount concern for us at Plushie Produce. Our commitment to our customers and their loved ones is reflected in the meticulous design and crafting of our plush toys.

All Plushie Produce products are deliberately constructed to be non-toxic, ensuring they pose no harm to both children and pets. We take pride in providing plush toys that are not only enchanting and of high quality but also perfectly safe for young ones and our furry friends.

However, it's essential to consider individual sensitivities. While our plush toys are crafted with the utmost care, those with certain allergies should exercise caution. Specifically, all our plushies are generously filled with high-quality PP cotton, a material renowned for its durability, heat resistance, and inability to absorb moisture. While PP cotton is a staple in various household items due to its exceptional properties, it is fundamentally a synthetic material derived from polypropylene/polyester. If you or a loved one has a known allergy to polyester, it would be advisable to avoid our plush products, as they all contain PP cotton.

For the broader audience, PP cotton is remarkably safe. It's worth noting that polypropylene is recognized as one of the safest plastics available. Its safety profile is so robust that the FDA has sanctioned its use in products that come in direct contact with food intended for human consumption.

While our Plushie Produce toys are designed with safety in mind for the vast majority, we urge those with specific allergies to make informed decisions and always prioritize their well-being.

Certainly, at Plushie Produce, we are dedicated not only to providing you with high-quality plush toys but also to ensuring their longevity. Caring for your plushie means more than just cleaning; it's about maintaining its form, feel, and overall charm. To assist in this endeavor, we offer a curated range of special care accessories tailored specifically for our products.

  1. Plushie Toy Organizers: Keeping your plushies organized is essential for both aesthetics and maintaining their shape. Our plushie toy organizers come in two varieties:

    • Bean Bag Organizer: A unique solution where you can fill the bag with your plushies, transforming it into a comfortable seat while keeping your plush collection tucked away.
    • Canvas Toy Collector: A more traditional approach, this sturdy canvas collector is designed to store and display your plushies, ensuring they remain dust-free and in pristine condition.

  2. Mini-Sewing Kit: Accidents happen, but a minor tear shouldn't mean the end of your plushie's life. Our specially designed mini-sewing kit ensures you have the tools on hand to mend any small damages, extending the life of your beloved plush toy.

  3. Additional PP Cotton: Over time, plushies can lose their firmness and plush feel. Our premium PP cotton refills allow you to rejuvenate your plushie, restoring its original plumpness and comfort. It's like giving your plushie a new lease on life!

In essence, our care accessories are a testament to our commitment to ensuring that every Plushie Produce toy remains a cherished part of your collection for years to come.

General

At Plushie Produce, we pride ourselves on offering a diverse range of plush toy sizes to cater to every need and preference. Our collection is meticulously designed to ensure we have something for everyone, from compact and portable options to grand and immersive ones.

  1. Keychain Sized: Our smallest offerings are perfect for those who desire a pocket-sized companion or a cute accessory for their bags. These plush toys are approximately 4 inches (about 10 cm) tall, making them convenient and charming additions.

  2. Standard Sizes: We have a variety of standard-sized plushies suitable for hugging, decorating, or simply adding a touch of coziness to your space. These can range in size, offering a versatile selection for various uses.

  3. Generously-sized Body Pillows: For those seeking a plush toy perfect for lounging or cuddling, our body pillows are ideal. They provide a comforting presence and can double as unique decorative pieces for bedrooms or living areas.

  4. Jumbo Sized: For the ultimate plush experience, our jumbo-sized toys, being plush that are at least 2 feet tall, are unparalleled. The star of this category is our iconic fried egg plush, which measures an impressive 5 1/2 feet (approximately 167.6 cm) in length. This plush toy is a statement piece and is perfect for those looking to make a grand impression or simply immerse themselves in plush luxury.

Every size ensures the same impeccable quality and attention to detail that Plushie Produce is known for. Whether you're looking for a small token of affection or a grand gesture of love, our range of sizes guarantees a perfect fit for every occasion.

Absolutely! Plushie Produce toys are thoughtfully crafted with the aim of being not just toys, but meaningful gestures of warmth, joy, and care. They're more than just plush items; they're expressions of emotion, making them ideal gifts for a myriad of special occasions.

  1. Weddings and Anniversaries: Our wedding cake plushie serves as a delightful reminder of the day's magic, symbolizing the sweetness of union and commitment. It's a perfect gift for newlyweds or couples celebrating their anniversaries.

  2. Birthdays: Birthdays are milestones that deserve unique gifts. Our plush birthday cake slice and plush birthday cupcake ensure that the celebrant feels cherished and remembered on their special day. These plush toys are an everlasting tribute to the sweetness of another year.

  3. Housewarming: Moving into a new home is a significant life event. Our Plushie Produce toys, from fruits to desserts, are an endearing way of saying, "Welcome to your new abode." They symbolize nourishment, comfort, and the joy of new beginnings.

  4. Valentine's Day: Love is in the air with our adorable rabbit and bunny plushies, perfect for showing someone just how special they are. Each plushie embodies the tenderness and affection we wish to convey to our loved ones.

  5. Graduation: Marking the end of an academic journey and the start of a new chapter, our plushies are symbolic of the hard work, determination, and sweet rewards of success.

Moreover, each Plushie Produce toy is designed with attention to detail and a flair for capturing the essence of the item it represents, making it not only a delightful plaything but also a beautiful decor piece. So whether it's a festive celebration, a personal milestone, or just a day when someone needs a little pick-me-up, our plushies are an impeccable choice that will surely bring smiles and create lasting memories.

At Plushie Produce, we prioritize providing a seamless shopping experience for our customers, and that includes offering a range of payment options to cater to your needs. We accept all major credit cards including Visa, MasterCard, American Express, Discover, and Diners Club.

For those who prefer alternative payment methods, we're pleased to also offer PayPal, Amazon Pay, Shop Pay, Apple Pay, and Google Pay as payment options. A special feature for our customers using Shop Pay is the option to pay in installments for purchases ranging between $50 and $1000. With Shop Pay, you can enjoy the flexibility of interest-free payments in convenient 2-week installments, all with the assurance of no hidden or late fees.

At Plushie Produce, we've made every effort to ensure that your shopping and payment experience is as straightforward and secure as possible.

Ordering

At Plushie Produce, we prioritize quality, comfort, and safety in every toy we craft. Our plush toys are meticulously designed using a harmonious blend of both synthetic and natural materials, ensuring they are soft to the touch and durable for long-lasting enjoyment.

The primary materials that make up our plushies include:

  • Coral Fleece: Known for its delicate, dense, and plush surface, coral fleece offers an incredibly soft and comfortable feel, making it a favorite for many of our designs.

  • PP Cotton: This high-quality synthetic filler is hypoallergenic, ensuring our toys are safe and gentle, especially for those with sensitive skin. PP Cotton also ensures our plush toys retain their shape over time.

  • Velvet and Fleece: Both velvet and fleece lend a luxuriously soft texture to our toys, enhancing the tactile experience for users.

  • Polyester: Durable and resilient, polyester is integrated into our designs to ensure longevity and maintain the structural integrity of our toys.

  • Stretch Fabric: This material gives our plush toys a flexible and adaptive feel, allowing them to be both cuddly and versatile in form.

  • Corduroy: A highly durable fabric. Most often found on our pet plushies, corduroy increases the longevity of the plush from the wear-and-tear of your pet.

  • Flannel: Renowned for its softness and warmth, flannel adds an extra layer of coziness to our plush range.

  • Faux Fur: Used selectively in our designs, faux fur provides a lavish and realistic texture, capturing the essence of certain produce items to perfection.

By combining these premium materials, Plushie Produce guarantees toys that are not only visually delightful but also delightful to the senses. When you choose Plushie Produce, you're investing in quality, craftsmanship, and a plush toy that is built to bring joy for years to come.

At Plushie Produce, we prioritize the quality and craftsmanship of our products, ensuring that every item meets our high standards before it reaches your doorstep. Due to the unique and handmade nature of our plushies, and to ensure that they're meticulously crafted for your enjoyment, shipping times can typically range between 2 to 3 weeks.

We understand that waiting for a treasured item can require patience, which is why we are pleased to offer free shipping on all our products. Our commitment is to ensure that the joy and comfort of our plushies come to you without any additional financial burden. Additionally, to provide you with peace of mind and to keep you informed every step of the way, all our orders come with tracking information.

With Plushie Produce, you can always be confident that there are no hidden fees or unwelcome surprises. Your satisfaction is our utmost priority, and we strive to make every part of your shopping experience with us seamless and delightful.

Partial.ly helps you pay for your plushie in installments of your choice. There is no cost for you to use Partial.ly; offering an installment plan is a common service in e-commerce. Partial.ly will pay for the full cost of your purchase up front. You are then obligated to pay Partial.ly at no interest over a time frame of your choosing.

If you order multiple items from us, you will probably receive them in multiple, small deliveries. This is to reduce the likelihood of being hit with customs fees. However, if you do receive a customs fee notice, let us know. We've got you covered. E-mail us at hello@plushproduce.com with the subject "Customs."

Still have an unanswered question? Check out our shipping/tracking page. If this doesn't answer your question, reach out to us at hello@plushproduce.com.